Savvis Data Center Entrance and Security Operations Center
Savvis' data center entrance and 24x7 security features state-of-the-art motion and infrared T-DAR entrance systems, bullet proof glass and 1/2 inch Kevlar walls. Savvis monitors the perimeter and common core areas of building with staff and approximately 200 strategically placed cameras recorded on digital video recorders with a 90 day review period. Cameras monitor all infrastructure rooms (power, generator yard, cooling, PDU, NODE and doors in data center. Doors are electronically locked at all times. Every Savvis data center is also remotely monitored from Savvis' central security command center in St. Louis, Mo.

Dual Authentication Hand Scanner (right)
Electronic Kiosk Self-ID Scanning and Sign-in System (left)
The Recognition Systems HandKey biometric hand scanner coupled with a proximity card reader (on right) offers dual-factor authentication. The scan of the hand must match the information that is on the proximity card. So if someone finds a lost proximity card, he or she still couldn't gain access to the data center since the hand scan wouldn't match the scan on file. These hand scanners are located throughout the facility at every point of entry onto the raised computer room floor. There is also an electronic kiosk self-id scanning system (left) for electronic enrollment of guests upon arrival at the data center.

Savvis Customer Experience
Savvis' customer lounge and office work spaces provide customers with additional flexibility. Internet access, phones, conference rooms, break rooms, and a lounge area are provided.

Savvis Hosting Environment
Savvis' managed and collocation hosting services feature advanced power and cooling systems. Power is provided by redundant power distribution units (PDUs) each fed from two uninterruptible power supply (UPS) sources and features branch circuit monitoring installed. Chilled water computer room air conditioning (CRAC) units supply cooling for the raised floor areas. The power feed of all CRAC units and chilled water plant equipment are equally distributed across all electrical bus with sufficient capacity to withstand one electrical bus failure. Two makeup air units provide humidity control and ventilation air for the data center. HVAC features include humidification at the makeup air units, air supplied through a 30 inch raised floor and from overhead ducts. Humidity is monitored and controlled with hot and cold aisle configuration being mandatory. Automated Logic Controls (ALC) Building Management System monitors and controls the HVAC system. Square D Power Logic System monitors mission critical power system. Cage security does not allow customers under raised floor. Door locks have key pads and can be programmed for card access. History logs from each lock are available. In addition, Savvis' managed hosting features biometric entry to customer cages. All personnel, even internal Savvis staff, must pass a rigorous training and certification program before access will be granted.

Savvis Virtualized Utility Hosting Services
Savvis' virtualized utility hosting services automatically optimizes resource allocation for clients and allows for rapid deployment and scaling of applications. The fully managed, virtualized IT services run on Egenera Bladeframes that virtualize the data center's resources and securely distribute processing power to clients. 3Par InServ is utilized for attached storage. Each row of Bladeframes has its own 3Par attached storage. Savvis also offers Virtual Compute services featuring VMWare.

Savvis Virtualized Utility Hosting Services
Savvis' virtualized utility hosting services automatically optimizes resource allocation for clients and allows for rapid deployment and scaling of applications. The fully managed, virtualized IT services run on Egenera Bladeframes that virtualize the data center's resources and securely distribute processing power to clients. 3Par InServ is utilized for attached storage. Each row of Bladeframes has its own 3Par attached storage. Savvis also offers Virtual Compute services featuring VMWare.

Savvis Virtualized Utility Hosting Services
Savvis' virtualized utility hosting services automatically optimizes resource allocation for clients and allows for rapid deployment and scaling of applications. The fully managed, virtualized IT services run on Egenera Bladeframes that virtualize the data center's resources and securely distribute processing power to clients. 3Par InServ is utilized for attached storage. Each row of Bladeframes has its own 3Par attached storage. Savvis also offers Virtual Compute services featuring VMWare.

Eyes in the Sky
Each Savvis data center features hundreds of cameras that monitor the data center, day and night. The cameras are monitored on site by a security team and are also monitored remotely at Savvis' remote monitoring facility.

Telecommunications "Node" Room
The telecommunications 'node' room contains Savvis' network backbone and infrastructure that connects with feeds from a variety of telecom carriers that come into Savvis' data center. The node room is a separate, secured environment that requires multiple levels of authentication and access controls. It featuring dedicated HVAC and Power Management Modules (PMMs) backed up by multiple UPS and generators. All network cross connects are extended out to customer environments from this secured location. Savvis takes over the support and maintenance to ensure connectivity.

Critical Facilities Infrastructure -- Generator and Fuel Supply System
This data center features five primary 2MG generators and one backup. The fuel system is designed to provide 48 hours of continuous run time under full load without refueling. Submersible pumps transfer the fuel between the main tanks and the day tanks. System features include redundant transfer pumps, dual controls, fuel polishing system, leak detection, and integration to Building Automation System. The equipment yard is secured and monitored with cameras and at gate access points.

Critical Facilities Infrastructure -- Cooling
This data center features five 350 ton Trane air cooled chiller plants and a 25,000 gallon chilled water storage tank for riding thru a power outage. If Utility power is dropped, the chillers will lose power and shut down. The units will take 2-3 min each to cycle up. The storage tank will automatically provide capacity during this condition until all systems are 100%.

Critical Facilities Infrastructure -- Static Transfer Switches (STS)
This data center features multiple STSs connected to each UPS that automatically monitor quality of power between the primary and redundant UPS and seamlessly transfers load to the preferred source.

Security Entrance Portals
Employees, customers and authorized users swipe their badges, enter the portal, and reswipe to activate at biometric hand scanner. The biometric hand scanner matches authorized individuals hand patterns and then allows entry.

Smoke and heat detection and suppression
Smoke and heat detectors are located every few feet in the data center. The Very Early Smoke Detection Apparatus (VESDA) constantly samples air quality by continually drawing air past laser detectors that sample the air for particulate down to parts per million range. It can detect smoke even before other smoke detectors and will report early alarms to the NOC and/or fire dept directly depending on the level of severity. Fire detection is connected to a pre-action Sprinkler system featuring dry pipes above. Two initiating device inputs (heat detector and loss of air pressure) are required to activate water to flow into the pipe. Under normal operation, the sprinkler pipe contains no water.

Critical Facilities Infrastructure -- Electrical Bus Distribution Panels
Power to Savvis data centers is provided by multiple utility feeds. This facility features five electrical bus distribution panels that power multiple UPSs which power multiple Static Transfer Switches (STS).

Critical Facilities Infrastructure -- Savvis Uninterruptible Power Supply (UPS)
The UPS provides conditioned power to the STSs by acting as a filter on the incoming power to the facility - be it utility or generator. In the event of loss of utility power, battery back up systems are designed to come on immediately and provide up to 10 minutes of run time at full load. Simultaneously, the heavy duty generators take over and typically assume the building load in 15 seconds and can run more than 24 hours without additional fuel. The Automatic Logic Control (ALC) (Building Automation System) monitors and controls everything but is not needed to turn on redundancy. Savvis features its own load bank on site. Building grounding system exceeds NEC and IEEE standards. A signal reference ground system compliant with the National Electrical code and ANSI/TIA-942-2005 installed.

Critical Facilities Infrastructure -- Thermal Storage Tanks
This Savvis data center features two 15,000 gallon thermal water storage tanks. In the event that all five chiller plants were to go down, these would provide up to 20 minutes of chilled water to the building at full load. Chiller plants typically take less than five minutes to come back online following a disruption.

Critical Facilities Infrastructure -- Savvis "Chiller" Plants
This Savvis data center features five 525 ton chiller plants. The facility requires four chillers at full load with the fifth one for redundancy. They all provide chilled water through a common water header from five chilled water pumps.